Leadership

Leadership Skills for Supervisors in the Food and Drink sector - Classroom based

Objectives

At the end of the programme participants will:

• understand what it takes to be an effective Supervisor in the Food and Drink sector
• have an increased level of self-awareness
• be able to handle conflict with greater confidence and ease, whilst communicating more clearly with others
• know how to deal with people related issues on the line
• develop their own colleagues’ performance through coaching and feedback
• be able to hold a critical conversation with individuals and teams on the line.
• develop a personal development plan

  Content includes

  Programme consists of 6 modules delivered over 3 days
  

  Module 1: Understanding Leadership

• ILM Introduction - Your path to accreditation
• Stepping up to the role and getting the balance right
• Common traps for Team Leaders - The Supervisor/Peer challenge
• Leadership models and qualities
• Supervision v's Management v's Leadership
• Factors that influence styles of leadership and the impact on individuals & team behaviour
• Situational Supervision
• Understanding your style and potential
• Planning & Organising - High Leverage tasks to maximise your impact

Module 2: Communication Skills
• The role of Communication in establishing a common sense of purpose
• Barriers to effective communication
• Different types of communication including oral, written, visual and electronic
• Key interpersonal skills
• Body language, listening, questioning
• Styles of communication
• Get your message across and building your influence
• Making meetings, briefings/stand-ups more effective
  

  Module 3: Your Role in Performance Management

• About performance management
• Job chats and performance conversations
• PEG - Minding the gap between performance and expectations
• Dealing with high and low performers
• Effective feedback
  • The importance of effective and timely feedback
  • 7 keys to feedback
  • SBI Feedback Model
    
  
  Module 4: Motivating for Performance
• The science behind what motivates people - Motivation Theories
• Motivation in practice in different situations, teams and individuals
• What demotivates people
• Coaching conversations
  

  Module 5: Managing Difficult People and Situations

• Typical responses to conflict
• Understanding your natural style - strengths and pitfalls
• Assertiveness techniques and handling aggression
• Developing your conflict management style
• Typical difficult situations in your roles and how to handle disciplinary procedures
  

  Module 6: Getting the Best From Your Team

• Characteristics of effective teams
• Stages of team development
• Your role in supporting and developing the team
• Typical team challenges
• Techniques for building high performing teams
  

  Personal Development Plan

• 70:20:10 Your Plan

Who should attend

Existing Team Leaders and Supervisors who manage small teams in the Food and Drink sector and are looking to develop their people management skills.

Qualification

Optional, an Award in Leadership and Management from the Institute of Leadership and Management (ILM) equivalent to NFQ Level 5. An extra half day will be required for trainees progressing for certification.

Upcoming dates:

No training dates available at the moment.